be111 Privacy Policy – How We Protect Your Data

1. Introduction

be111 ("we", "us", "our") operates the online casino and sports betting platform accessible at be111.ws. This Privacy Policy describes how we collect, use, share, and protect personal information relating to players and visitors, with specific reference to players based in Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This Policy applies to all personal data processed in connection with your use of the be111 platform, whether via mobile browser, desktop browser, or any other interface we make available.

By registering an account with be111 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the be111 platform. This Policy should be read alongside the be111 Terms and Conditions, which govern your use of the platform as a whole.

2. Personal Data We Collect

be111 collects personal data through several channels: directly from you at registration and during account use, automatically through technical systems when you access the platform, and from third parties where permitted and necessary. The categories of personal data we collect include:

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Identity Data

Full legal name, date of birth, national ID number, passport number (if provided for KYC), and photograph where age or identity verification is required.

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Contact Data

Mobile phone number, email address, and any other contact details you provide at registration or subsequently update on your account profile.

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Financial Data

Transaction history including deposit and withdrawal amounts, dates, and the mobile financial service accounts used (bKash, Nagad, Rocket, Upay) or card details for Visa and Mastercard transactions.

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Technical Data

IP address, browser type and version, operating system, device type and model, screen resolution, time zone, and session duration collected automatically each time you access the platform.

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Gaming Data

Full record of your gaming and betting activity including games played, bet amounts, win and loss history, bonus usage, wagering completion status, and responsible gaming tool settings.

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Location Data

General geographic location derived from your IP address, used for fraud detection, jurisdictional eligibility checks, and to ensure the platform is being accessed from a permitted region.

3. How We Use Your Personal Data

be111 uses your personal data solely for the purposes for which it was collected or for compatible purposes we are legally permitted to pursue. The primary purposes for which we process personal data are:

To create and manage your player account, verify your identity, and maintain the security and integrity of your account throughout your relationship with be111.
To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records in compliance with applicable standards.
To deliver the gaming and betting services you request, including live casino games, slot games, crash games, and cricket betting markets, and to personalise your experience within the platform.
To comply with anti-money-laundering (AML) obligations, fraud prevention requirements, age verification duties, and any other legal or regulatory obligation applicable to the operation of the be111 platform.
To send you service communications such as deposit confirmations, withdrawal notifications, account security alerts, and updates to these Terms or this Privacy Policy.
To support responsible gaming by monitoring for patterns that may indicate problematic gambling behaviour, and to apply self-exclusion, deposit limits, and time-out settings you have configured on your account.

4. Legal Basis for Processing

be111 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are:

Contractual necessity: processing required to perform the contract between you and be111, including account creation, payment processing, and delivery of gaming services.
Legal obligation: processing required to comply with applicable law, including age verification, AML checks, record-keeping requirements, and responding to lawful authority requests.
Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and improving platform performance — provided these interests are not overridden by your fundamental rights.
Consent: where you have specifically opted in to receive promotional communications from be111. You may withdraw this consent at any time by contacting support or updating your account communication preferences.

be111 does not sell your personal data to third parties. We do not share your personal data with advertisers or data brokers. We share personal data with third parties only in the limited circumstances described below.

Service Providers

be111 engages trusted third-party service providers to operate parts of the platform on our behalf. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game content providers (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Spribe), KYC and identity verification services, fraud detection providers, and cloud hosting infrastructure. These partners receive only the minimum personal data necessary to perform their contracted function, are bound by data processing agreements, and are prohibited from using your data for any purpose other than their contracted service.

Legal and Regulatory Disclosure

be111 may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities when required to do so by applicable law, court order, or lawful regulatory instruction. Where possible and legally permitted, we will notify you of such a disclosure request before complying.

🔒 We Do Not Sell Your Data

be111 will never sell, rent, or lease your personal data to any third party for marketing or commercial purposes. Your personal data is used exclusively to operate, secure, and improve the be111 platform for your benefit and the benefit of all Bangladesh players.

be111 uses cookies and similar tracking technologies to enable essential platform functionality, analyse platform usage, and detect fraud. Three categories of tracking technology are deployed:

7. Data Retention

be111 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum of 5 years following account closure to satisfy financial record-keeping and AML compliance requirements. Gaming activity logs are retained for a minimum of 3 years to support dispute resolution and responsible gaming review. Technical and log data is retained for up to 12 months for security analysis purposes.

When personal data is no longer required and no legal retention obligation applies, be111 will securely delete or anonymise it. Where anonymisation is applied, the resulting anonymised data (which can no longer identify you) may be retained indefinitely for statistical and platform improvement purposes.

8. Data Security

be111 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the be111 platform, encrypted storage of sensitive account data, role-based access controls limiting internal staff access to personal data on a strict need-to-know basis, regular security audits and penetration testing, and automated monitoring for suspicious account access patterns.

While be111 takes all reasonable steps to secure your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials — including your password and any one-time passwords sent to your registered mobile number. If you suspect your account has been accessed without your authorisation, contact be111 support immediately at [email protected].

9. Your Data Rights

As a player on the be111 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact be111 support at [email protected] with the subject line "Data Rights Request" and your registered account details. be111 will respond within 30 days of receiving a valid request.

Right of Access

You may request a copy of all personal data be111 holds about you. We will provide this in a structured, readable format within 30 days of your verified request.
Right to Rectification

You may request correction of any inaccurate or incomplete personal data we hold about you. Account profile corrections (name, phone number, email) can also be made directly by contacting support.
Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that legal retention obligations (such as AML record-keeping) may prevent immediate full deletion of some data categories.
Right to Restriction

You may request that be111 restrict processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interests.
Right to Data Portability

Where processing is based on your consent or on contractual necessity, you may request that be111 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.

10. Children's Privacy

The be111 platform is strictly for adults aged 21 years and above. be111 does not knowingly collect, store, or process personal data from any person under the age of 21. If we become aware that personal data has been collected from an underage person, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a person under 21 in your care has registered with be111, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

be111 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform operations. When we make a material change, we will notify registered players via their account email address or registered mobile number at least 7 days before the change takes effect. The updated Policy will always be available at be111.ws/privacy-policy with the effective date clearly stated. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Policy.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or be111's handling of your personal data, please contact the be111 data support team. Our team is available 24 hours a day, 7 days a week, and will respond to data-related enquiries within 30 days. Support is available in both English and Bengali for players across Bangladesh.

Contact be111 data support by email at [email protected]. This email address is displayed as plain text only and is not a clickable link. Please include your registered account username and the words "Privacy Policy Enquiry" in your message subject to help us route your request to the correct team as quickly as possible.